6 Game Privacy Policy — Your Data, Protected

1. Overview

6 Game ("we", "us", "our", the "Platform") operates the online gaming and sports betting platform accessible at 6game.pro. This Privacy Policy describes how we collect, use, store, share and protect personal information about players and visitors ("you") who interact with our website, mobile app and related services.

We are committed to handling your data responsibly and transparently. This policy is intended to give you a clear, honest picture of our data practices so you can make informed decisions about using 6 Game. If anything in this document is unclear, please reach out to our support team — we are happy to explain anything in plain language.

2. Data We Collect

We collect personal information in several ways — directly from you when you register or use the platform, automatically as you interact with our services, and from trusted third parties involved in operating the platform. The main categories of data we collect are:

Category	Examples	How Collected
Identity Data	Full name, date of birth, CNIC or passport number	Registration form, KYC verification
Contact Data	Mobile number, email address, city of residence	Registration form, account settings
Financial Data	JazzCash / Easypaisa account, bank account details, transaction history (PKR)	Cashier / deposit and withdrawal flows
Gaming Data	Bets placed, games played, session duration, wins and losses	Automatically recorded during platform use
Technical Data	IP address, device type, browser, OS, referral URL	Automatically via server logs and analytics
Verification Documents	ID card photo, selfie, proof of address, proof of payment method	KYC / AML compliance process
Communications Data	Live chat transcripts, support emails, feedback	Customer support interactions

We collect only the information that is necessary for the specific purpose at hand. Providing inaccurate or false data during registration is a breach of our Terms and Conditions and may result in account closure.

3. Why We Collect Your Data

Every piece of data we hold serves a defined purpose. We do not collect information speculatively or for purposes we have not identified. The primary reasons we process your personal data are:

• Account creation and management — to set up and maintain your player account, verify your identity and ensure the account belongs to you.
• Processing deposits and withdrawals — to facilitate PKR transactions via JazzCash, Easypaisa, Raast and Bank Transfer accurately and securely.
• Age and identity verification — to comply with our 18+ requirement and prevent underage access to the platform.
• Fraud prevention and platform integrity — to detect and investigate suspicious activity, multi-accounting, bonus abuse and any attempts to compromise the platform.
• Providing customer support — to respond to your queries, complaints and requests effectively and keep a record of interactions for quality purposes.
• Personalising your experience — to show you games, promotions and sports content relevant to your interests, such as PSL betting markets or new cricket slots.
• Responsible gaming — to monitor play patterns and intervene where data suggests a player may be experiencing difficulties, in line with our Responsible Gaming commitment.
• Legal and compliance obligations — to meet any applicable legal, regulatory or reporting requirements that arise in connection with operating the platform.
• Platform improvement — to analyse aggregated, anonymised usage data and improve the performance, stability and design of 6 Game.

4. Legal Basis for Processing

We process your personal data under the following legal grounds depending on the specific purpose:

• Contract performance — processing necessary to deliver the services you have registered for, including running your account and processing transactions.
• Legal obligation — processing required to comply with applicable laws, including age verification, anti-money laundering checks and record-keeping obligations.
• Legitimate interests — processing carried out for our legitimate business interests, such as fraud detection, platform security and analytics, where those interests are not overridden by your rights.
• Consent — where we rely on consent (for example, sending you promotional communications), you may withdraw that consent at any time through your account settings or by contacting support.

5. Data Sharing

6 Game does not sell your personal data. We share your information only in the following limited and controlled circumstances:

• Payment processors — JazzCash, Easypaisa, Raast and banking partners receive the transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and data security standards.
• Identity verification providers — our KYC partner receives identity documents submitted during the verification process. Documents are processed under strict data handling agreements and are not used for any other purpose.
• Game software providers — third-party game studios receive a player session token and stake data to run their games within the 6 Game environment. They do not receive your full personal profile.
• Analytics and performance tools — aggregated, anonymised technical data is used with analytics providers to understand platform performance. No personally identifiable information is included in these datasets.
• Legal authorities — we may disclose information to law enforcement, regulatory bodies or courts where required to do so by applicable law or in response to a lawful request. We will notify you of such disclosures where permitted.

All third-party service providers who process personal data on our behalf are bound by written data processing agreements requiring them to protect your data to a standard at least equivalent to our own.

6. Data Retention

We retain your personal data for as long as your account is active and for a period thereafter as required by legal, financial or compliance obligations. The general retention periods we apply are:

• Account and identity data — retained for the duration of your account and for a minimum of five years after account closure, in line with standard financial record-keeping requirements.
• Transaction records (PKR) — retained for a minimum of five years from the date of each transaction to satisfy financial record obligations.
• Verification documents — retained for as long as your account is active and for a defined period after closure. Documents are securely deleted once the retention period expires.
• Support communications — chat and email records are typically retained for up to two years from the date of the interaction.
• Technical and gaming logs — retained for up to 12 months in identifiable form, after which data is either deleted or fully anonymised.

Where you request deletion of your account and no legal obligation requires continued retention, we will delete or anonymise your personal data within a reasonable timeframe following account closure.

7. Security Measures

Protecting your data is a core responsibility we take seriously. The technical and organisational security measures we have in place include:

• All data in transit is protected by TLS encryption. There are no unencrypted connections accepted for player-facing services.
• Sensitive data fields at rest are encrypted using AES-256 or equivalent standards.
• Access to personal data within 6 Game is restricted on a strict need-to-know basis. Staff can only access data relevant to their specific role.
• Our systems are monitored continuously for unusual access patterns, intrusion attempts and suspicious activity.
• We conduct periodic security reviews and vulnerability assessments of our platform infrastructure.
• Payment credentials are never stored in full on our own servers — tokenisation is used in cooperation with our payment processing partners.

While we apply robust security measures, no online platform can guarantee absolute security. If you suspect your account has been compromised, contact our support team immediately so that your account can be secured and investigated.

8. Cookies and Tracking Technologies

6 Game uses cookies and similar technologies (such as local storage and session tokens) to make the platform function properly and to improve your experience. The types of cookies we use are:

• Strictly necessary cookies — required for the platform to work. These include session authentication tokens, load balancing identifiers and security cookies. These cannot be disabled without breaking core platform functionality.
• Functional cookies — used to remember your preferences such as language, display settings and recently visited game categories, so you do not have to reconfigure them each time you log in.
• Analytics cookies — used to collect anonymised information about how players interact with the platform, such as which pages are visited most frequently and where navigation issues occur. This helps us improve the player experience.

We do not use third-party advertising cookies or allow ad networks to place tracking cookies on 6 Game. You can manage cookie preferences in your browser settings. Note that disabling strictly necessary cookies will affect your ability to log in and use the platform.

9. Your Data Rights

As a player of 6 Game, you have the following rights in relation to your personal data:

• Right of access — you may request a copy of the personal data we hold about you at any time.
• Right to rectification — if any personal data we hold is inaccurate or incomplete, you have the right to request that it be corrected.
• Right to erasure — subject to legal retention obligations, you may request deletion of your personal data. We will honour such requests where no legal or compliance reason requires continued retention.
• Right to restrict processing — in certain circumstances, you may ask us to pause processing of your data while a query or complaint is being resolved.
• Right to data portability — where processing is based on consent or contract performance, you may request your data in a structured, machine-readable format.
• Right to withdraw consent — where processing is based on your consent (such as receiving marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to object — you may object to processing based on legitimate interests. We will stop or restrict such processing unless we can demonstrate compelling grounds that override your interests.

To exercise any of these rights, contact our support team through the live chat or email on the platform. We aim to respond to all data-related requests within a reasonable timeframe. Some requests may require identity verification before they are actioned.

10. Minors and Under-18 Protection

6 Game is strictly intended for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. Age verification is carried out as part of the registration and KYC process. If we become aware that data belonging to a minor has been collected — whether through a falsified registration or any other means — we will delete that data immediately and close the associated account.

If you are a parent or guardian and believe your child has registered on 6 Game, please contact our support team immediately. We will investigate and act promptly. For further guidance on protecting younger people from gambling harm, see our Responsible Gaming page.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page. For significant changes that materially affect how we use your data, we may also notify registered players via email or an in-platform notification.

Your continued use of 6 Game following any update constitutes acceptance of the revised Privacy Policy. If you disagree with any changes, you should stop using the platform and may request account closure by contacting support.

12. Contact and Data Queries

If you have any questions, concerns or requests relating to this Privacy Policy or how your personal data is handled, please reach out to the 6 Game support team. We are available 24/7 via live chat on the platform, or by email at [email protected].

Please include your registered username and a brief description of your query so we can assist you as quickly and accurately as possible. For account data deletion requests, account self-exclusion or responsible gaming concerns, the same support channels apply.